The PROSTEP Arena–Jira integration improves collaboration between Product Lifecycle Management (PLM) and Application Lifecycle Management (ALM) teams by ensuring consistent, high-quality, and up-to-date change information across both systems.

Engineering change requests and related data are synchronized automatically between PTC Arena and Atlassian Jira, triggered by defined events such as approvals, status changes, or updates. Built on PROSTEP OpenPDM INTEGRATE, this solution enables continuous, reliable data flow - eliminating manual coordination, reducing errors, and accelerating cross-functional collaboration.

Product development increasingly requires close coordination between hardware, electronics, and software teams. However, when PLM and ALM systems operate in isolation, inconsistencies, delays, and misunderstandings are inevitable.

The PROSTEP Arena–Jira integration establishes a bidirectional, automated connection between PLM and ALM processes. Change requests, tickets, and relevant metadata are synchronized across systems - ensuring that all stakeholders work with consistent information at all times.

As part of the PROSTEP Digital Thread Platform, this integration strengthens transparency, accelerates decision-making, and improves overall development efficiency - without disrupting existing tools or processes.

Consistent Change Information Across Teams

Synchronized change requests ensure that PLM and ALM teams always work with aligned and validated information.

Improved Collaboration Efficiency

Automated synchronization eliminates manual updates, reduces coordination effort, and accelerates cross-functional workflows.

Reduced Risk and Rework

Early visibility into changes across systems minimizes errors, misunderstandings, and costly late-stage corrections.

Bidirectional Change Synchronization

Approved changes in Arena are transferred to Jira, while Jira change requests can be synchronized back to Arena.

Metadata and Attachment Handling

Attributes, comments, and attachments across multiple document formats are synchronized consistently.

Event-Driven Automation

Synchronization is triggered automatically by defined events such as status changes, new objects, or updates.

Engineering Change Synchronization

Approved engineering changes in Arena are automatically transferred to Jira to ensure software teams are aligned.

ALM Feedback into PLM

Change requests and implementation feedback from Jira are synchronized back to Arena for full lifecycle traceability.

Cross-Team Transparency

PLM and ALM teams gain a shared view of change status, responsibilities, and progress across systems.

The PROSTEP Arena–Jira integration focuses on automating and stabilizing the synchronization of change requests, tickets, and related information across PLM and ALM domains.

Key capabilities include:

  • synchronization of changes, requests, and tickets between Arena and Jira
  • handling of metadata and attachments across document formats
  • customizable mapping configurations
  • continuous, near real-time synchronization
  • cloud-based operation in the OpenPDM SaaS environment hosted by PROSTEP AG (AWS, Germany)

This ensures reliable, scalable integration for distributed development teams.

Each PROSTEP Digital Thread solution is built on trusted, enterprise-grade platform components combined with specialized solution features.

The Arena–Jira integration leverages:

This modular architecture ensures flexibility, release safety, and long-term maintainability.

The integration is designed for modern, cloud-based development environments. It runs continuously, requires no local installation, and scales easily as project complexity and team size grow.

By decoupling PLM and ALM systems while maintaining synchronization, organizations gain flexibility without sacrificing governance, traceability, or data quality.

Kontaktieren Sie uns

Ganz gleich, ob Sie als Kunde Fragen haben, als Partner Möglichkeiten der Zusammenarbeit ausloten wollen oder mehr über unsere Lösungen und Leistungen erfahren möchten – wir sind gerne für Sie da.

Kontaktieren Sie uns per E-Mail. Unser Team wird sich schnellstmöglich bei Ihnen melden. Wir freuen uns auf den Austausch mit Ihnen.

Patrick Scheich